Benefits Of Technology In Service Delivery

 

Do you remember the times you had to wait in the queue for a long time before collecting your paycheck? Well, a lot has changed. Technology has made the world a global village where you can get access to any service you need. It's no doubt that the new technology plays a major role in our daily lives. I've highlighted some advantages of technology in delivering service below:

Easy, Faster and Effective Communication

Customers have an ample time of getting the information of the service they need at the shortest time possible through technology. This makes the employees able to serve the customers to their utmost satisfaction. By use of different search tools like Google, one gets to have immediate information of everything there's to know on that particular service. For instance, if you need to book a hotel, you only need to check on Google or their website about the services and go ahead and communicate with them. It's that simple! The use of technology in service delivery has made a lot of confusion, dissatisfied be avoided because of the clarity brought by use of the Internet. It has brought efficiency in delivering the service.

Large Clientele Base

It has made it possible for service delivery around the world. Customers and employees from all round the world are able to interact For instance, Alibaba is a wholesale online shop that attracts the client from all corners of the world. Customers Therefore are able to have access to the goods they desire without being restricted by distance. There are different social media platforms like WhatsApp, Instagram and Twitter where employees are able to market their services. This information can be accessed by everyone around the globe as long as he / she is using that particular platform hence the service reaches out to more customers. It has also allowed customization of their services to fit the clients need.

Self-Service  

It's no longer necessary for one to wait for hours to be served in different capacities like in banks, booking hotels or airplanes and at supermarkets. It's now easy to get what you want at where you are at without having to move as long as you have the required software apps with you in your phone, laptop or computer. New technology has brought efficiency and convenience because you can get what you need at anytime(no time restrictions). It saves a lot of time and cost because of less mobility. A lot of space that was initially used for stocking are now managed efficiently using the internet. Records are kept safely through the different online storage like Cloud and Google Drive, and It's a convenient way to live.

Likewise, it's true that the advanced technology has brought an easy, efficient and convenient way of living. It has also led to many innovations in different fields However. It's important to note some of its disadvantage like loss of human touch. It's Therefore important to bring a balance to how you embrace technology.

5 Ways You Are Sabotaging Yourself

In one way or the other, we all tend to suffer or have suffered in self-sabotaging behaviors. It could be knowingly or unaware of how your actions are affecting your life. This is the behavior that hinders our success, life and relationships even though you have your dreams and wishes to fulfill. It has been proven that the actual root cause of such characters comes from low self-esteem and negative attitude and emotions.In this article I would reveal to you some of the behaviors that make you less effective. To keep you aware of them.Read on!

Procrastination

Think about the time you had an assignment to do, but you pushed it to later and instead scrolled down through Facebook or Whatsapp enjoying the memes. Right! I believe most of us are guilty of this. Although this seems a fun way of living, the truth is that most of the times we end up not doing the assignment completely or doing it in haste so that you don't get great results. Procrastination is a deadly disease to your life and success as it makes you not to rich your full potential. We need to think beyond why we procrastinate, it can be because of fear or doubt, and start taking action today. Our future can only be bright if we stop procrastinating and work.

Comparison

Have you heard the saying "Comparison is The Killer Of Joy"? I'm certain we have all encountered the saying, but have we taken time to internalize it? The truth is comparison is a sure way for you to derail your own life and success. Comparison will make you feel frustrated and disappointed in yourself. You will eventually start feeling that you are not good enough. Do not kill yourself because of somebody else's success. We ought to understand that we are all on our own different time frames. We should learn not to compete but rather to collaborate. What you desire will only come to you when the time is right!

Self-criticism

Do you recognize that inner voice that always makes you doubt your capabilities and worth? That is self-criticism and also a part of self-sabotaging behaviors.It's important for you to be aware of your thoughts and that inner voice in order to avoid paying attention to it. What is your inner voice speaking to you my sound the easy way out of any situation? However, you need to get out of your head and start taking action without fear of failure. We need to train ourselves to stop believing in our inner voice because it can only bring us to have low self-esteem and low self-belief.

Pessimism

When you always have a tendency of seeing only the bad side of life, situations or people, this is a sign for you to know you are doing more harm to your life's productivity. You don't see beauty in the world. Such character makes you fail to appreciate the little things in your world. Gratitude is an important part of any being who desires to live happily.No goodness can come out of a pessimist. The law of nature works according to the strength of your emotions. If you always have a negative attitude and emotions, nature will also bring you loads of reasons for you to continue having negative thoughts.Success thrives to those who view life with a half-full glass. You can only attract who you are!

Overindulgence

We all have a way to deal with our emotions, either happy or sad. It becomes self-sabotaging behavior when we fail to face whatever we are feeling and indulge in harmful practices. Such practices may harm us physically, emotionally, mentally and socially.Drug misuse, overeating are examples of overindulgence. Running away from a problem never solves anything. Overindulging affects your productivity, and your life gets wasted. Finding a way to deal with your emotions can be of great help in making you not to use too much of drugs or food. Having friends over or trying out new hobbies is an activity you can engage in.

As individuals, growth is crucial to occur for development and success in our endeavors.We therefore need to be on the look out for such sabotaging behaviors and do away with such characters.Identify the behaviors that curtail you from living a fully enriched life. It may be difficult to let go of your self-destructive ways, but it's important to remember that it's only for your dream. Start taking action today. Good luck on that!